Yes. All prices on website are in USD. Taxes and duties are not included in the price of shipping. Make sure you plan for your tax and duties. Occasionally, shipments are delayed due to getting all of the components in our central warehouse to ship in 1 package.
We definitely ship outside the US. But make sure the part is correct for your vehicle.
Shipping delays can occur if the part is special order or built to order. Also shipping delays can occur because of weather. We do not ship on Saturdays or Sundays.
If there is a problem with an order, the customer must contact kermaTDI immediately. If an authorization to return an item is issued then a 20% Restocking fee will be applied. Only items with a Return Authorization are eligible to be returned. No RMA / No returns. RMA's are issued at kermaTDI's discretion for unused products, and then only store credit will be issued, not refunds. There are no returns on electrical parts, electronics, turbochargers, injectors, nozzles, clutches, brakes or suspension, or special order products. No returns once parts are installed! Any goods that are returned for store credit must be in the original packaging and in 'as new' condition. An additional fee will be assessed for returned goods not in the original packaging. While we will do our best to help our customers process any valid claims; shipping related damage claims must be made against the courier service, kermaTDI is not responsible for damage incurred during shipping.
Contact for RMA # before shipping, especially injectors, turbos, ECU's. All product returns should be sent by UPS or Fedex ONLY! Many products ship to our fulfillment center at the following address...
We do not except returns past 30 days of purchase.KERMATDI Returns